Implementation
A controlled path from quotation to operational handover
Implementation timing depends on company readiness, deployment mode, training dates, migration scope, validation responsibilities, and the agreed commercial plan.
- 1
Company profile
Create the customer account and complete the legal, plant, tax, user, migration, deployment, and implementation details for the company.
- 2
Quotation
Select the user count, training mode, and deployment. Cloud installation is included; on-premises installation can be selected for 50 or more licensed ERP users. Review the automatically calculated quotation and any authorized commercial adjustment.
- 3
Booking payment
Complete the first milestone stated in the quotation through Razorpay. Under the current INR standard, this is one-fourth of the scheduled amount or INR 3,00,000, whichever is higher. After payment confirmation, the implementation team coordinates the training start date.
- 4
Onboarding and migration preparation
The implementation team reviews company information and the agreed migration scope. Data collection templates and instructions are sent only when migration is required.
- 5
Training plan
Customers submit preferred availability after booking payment. Staff checks trainer capacity and proposes the exact online or on-site schedule for customer confirmation. Under the current four-part standard, the second milestone is due one day before confirmed training starts.
- 6
Provisioning and configuration
Staff prepare the approved cloud or on-premises deployment, configure starter settings, and coordinate agreed migration and setup activities.
- 7
Completion and activation
Under the current four-part standard, the third milestone becomes due after training completion. Deployment checks are completed before secure activation instructions and first-login guidance are delivered.
- 8
Final payment
The final balance milestone is due within fifteen days after training completion, subject to the accepted quotation and any approved individual schedule.
- 9
Go-live and AMC
Operational handover, support arrangements, active user count, and annual maintenance renewal are managed according to the accepted quotation or agreement.